Returns & Exchanges

At Dewha, your skin's satisfaction is our priority, and we offer a hassle-free 30-day return policy for products that do not meet your expectations. We ensure a seamless process for exchanges or refunds to help you achieve your ultimate glow with confidence.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated beauty support team via email with your order number and a brief explanation of the reason for your return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring the product is at least 70% full and includes all promotional inserts.

• 3.
  Ship to Warehouse

  Affix the provided return label to your parcel and drop it off at any authorized courier location to be sent back to our quality control center.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your full refund to the original payment method or dispatch your replacement within 3-5 business days.